Chill’n Turns Two
Chill’n celebrates its two year anniversary! Establishing and sustaining a restaurant is no small feat but the Staff and management of Chill’n have created the ultimate ”Oasis in the middle of the desert” with this restaurant. It’s the spot that allows you to relax and recharge amongst the hustle and bustle of Kingstown. This is often the hang out spot of quite a few big names such as Mia and Benjai, but it’s just as suitable for the everyday average Joe.
Chill’n can be considered the rebirth of The Bounty restaurant. The Bounty had existed for about 40 years and had become an integral part of the restaurant scene in Kingstown, so when Jacqueline and Kevin Lyttle heard about its closing, they decided to open ‘Chill’n at The Bounty’ (Chill’n for short) within the same walls, as a way to carry on the legacy with a modern twist. With this revamp, they wanted to create a place that offered a new and unique aura for customers while giving them the amenities to stay connected with friends or business partners should they need to do so.
Additionally, they wanted to assist in developing the hospitality industry in St. Vincent by creating employment especially for young culinary professionals filled with potential, but who may not have years of experience under their belt as yet.
The Chill’n brand is one that is associated with positive and meaningful movements. Over the years Chill’n has collaborated with several organizations such as the National Heritage Committee and The Leave out Violence in SVG Charity. They have recognized and fully embraced the role they play in making positive changes in our wider society.
Chill’n is known for its burgers, pizzas and hot lunches when it comes to food, and its signature cocktails when it comes to drinks. They had several promotions and events that included their customers’ favorite items to celebrate their two year anniversary. On the 8th of December, which was the official date, they offered customers complimentary glasses of wine and cheesecake with their meals. Another way they celebrated was with the Cocktails and Conversations networking event, where they had specials on drinks and offered customers free makeovers, make-up consultations and pampering sessions compliments Auldine’s Cosmetics: ‘Glitz and Glam’.
They held their 12 days of Christmas promotion for 12 days leading up to the 23rd of December; when customers had opportunities to win gifts and vouchers, and receive discounts on meals and drinks. This was done through competitions on their Facebook page, raffles and even interactive and fun events like Christmas Karaoke. Each purchase gave a customer an entry to a grand prize draw, which included cases of drinks, Chill’n’s very own condiments, Ponche de Crème, and other rewards.
Chill’n would not be the same without its staff and its customers. Therefore, they place a lot of value on developing the skills of their workers so that they can effectively deliver the high quality service that their customers deserve. They implement in-house and external training for the staff and often include their loyal customers in the tastings during these training sessions.
Exceptional members of staff have been created through this method, two of whom are Devette Morris and Kenroy Joseph. Devette has been on staff for about five months and has already worked her way up to a supervisor position. She started as a waitress with little to no experience in the restaurant world but through hard work and development in training, she quickly became a customer favourite and has earned the respect of those around her. She is polite and warm, and goes above and beyond to meet the needs of her customers.
Kenroy Joseph, the Pizza Chef, has been on staff for 11 months. He was initially hired to do delivery. They gave him the opportunity one night to make pizzas and he has been doing it ever since. He credits the staff training and his artistic nature for his success, as he has been able to grow and develop the skills necessary to upkeep the high standard that is required of the employees.
The management and staff of Chill’n takes this opportunity to express gratitude for their supporters:
“We want to thank all of the customers who have been supporting Chill’n from day one; the people who keep coming and coming and also the new ones. Even persons who have had a bad experience in the past, we’re reaching out to those people as well…All of the business community who have collaborated with Chill’n whenever there was any type of promotion, we want to say a big thank you to you!” – Candice Sealey, Manager of Ignite Consulting http://www.facebook.com/igniteresults/, and member of the Management team at Chill’n Restaurant.